Frequently Asked Questions
Product, customization, logistics, and compliance answers.
Products
We encode and test with DESFire EV3/EV2, SmartMX3, LEGIC advant, and SEOS depending on controller requirements. Each lot ships with an encryption credential sheet for onboarding.
Customization
Yes. Our polycarbonate production lines allow stacking of holographic foils, ultraviolet inks, microtext, and tactile marks in one pass with strict registration tolerance.
Lead Time
Standard products ship in 10–15 business days. Dual-interface or polycarbonate builds require 18–25 days including QA sampling and encoding.
Compliance
We issue ISO/IEC 7810 dimensional reports, ISO 9001, ISO 14001, RoHS, REACH, and customer-specific UL or FCC statements upon request.
Logistics
Cards are shrink-wrapped in 100-piece stacks with humidity guards and static shielding. Pallets are reinforced and drop-tested to ISTA 3A.
Support
Every production lot includes encrypted key files, QA test logs, and UID lists accessible through our secure download center.